I am unable to delete certain folders: The delete icon next to the folder is greyed out and cannot be clicked.
In order to delete a folder, certain criteria must be met:
- there must be no media within the folder
- there must be no subfolders within the folder (including no empty folders)
- the user must have the relevant permissions to edit/delete the folder (settings for this can be found in the category matrix for the relevant permissions group)
If all of these conditions have been met, then the delete icon next to the folder is active and the category can be deleted.